Feature | Block sallyhayes RT @spurdave: When we do probono work for an org it is bc they are too small or young and we believe in their cause. It's a leg up. #npcons -3:29 PM Oct 20th, 2009

Feature | Block SuperFakeConvio @spurdave People donate quality in-kind services all the time. You just don't want free competition #npcons #selfservingcomment -3:20 PM Oct 20th, 2009

Feature | Block CBalling @HildyGottlieb Build the tool on your website then use Twitter to simply pull people to you for #NPCons. Own it. Twitter is unreliable. -2:32 PM Oct 20th, 2009

Feature | Block HildyGottlieb Just had to facilitate the entire #NPCons chat using an alias, as Twitter locked me out of this acct. So frustrated I could scream. -2:29 PM Oct 20th, 2009

Feature | Block aranelleconsult @Hildy_Gottlieb Wow, this chat went fast - had a Twitter hiccup hr - DM me if ?'s. Nice to "meet" everyone. tks. #npcons -2:15 PM Oct 20th, 2009

Feature | Block spurdave @Hildy_Gottlieb @Dimitrious and everyone else, Thank you! #npcons -2:14 PM Oct 20th, 2009

Feature | Block edelbonis @Dimitrious Thanks, you too! #npcons -2:12 PM Oct 20th, 2009

Feature | Block askdebra @spurdave Good points, and I try to choose time-limied pro bono projects I believe in, too #npcons -2:11 PM Oct 20th, 2009

Feature | Block Dimitrious @edelbonis Bye and Thanks for joining us. Hope to see you next month! #npcons -2:11 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Thank you all for GREAT brain food as always. Anyone have Key Learnings you’d like to share from this chat? #npcons -2:11 PM Oct 20th, 2009

Feature | Block edelbonis @worldlyjohn re: NGO products. Ours are custom to individual org/etc. Many years of NP/etc web dev experience = added value. #NPCons -2:10 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Seeing already from the pro bono responses that we have the makings of another chat! :-) #npcons -2:10 PM Oct 20th, 2009

Feature | Block Dimitrious @MatthewDooley bye Matt. Thanks for playing today! Will check out tinychat. See you next time #npcons -2:10 PM Oct 20th, 2009

Feature | Block askdebra RT @spurdave: When we do pro bono work it is under the same terms and processes we use for paying clients. #npcons -2:10 PM Oct 20th, 2009

Feature | Block spurdave When we do pro bono work for an org it is because they are too small or young and we believe in their cause. It's a leg up. #npcons -2:09 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb one thought: hard to do pro bono well when you're worried abt paying the bills. #npcons -2:09 PM Oct 20th, 2009

Feature | Block Dimitrious Back on last ? - Another way to think about value based consulting is the difference between a vendor and a partner. #npcons -2:08 PM Oct 20th, 2009

Feature | Block spurdave When we do pro bono work it is under the same terms and processes we use for paying clients. #npcons -2:08 PM Oct 20th, 2009

Feature | Block edelbonis Have to step out. Thanks @Hildy_Gottlieb for setting this up! #npcons -2:08 PM Oct 20th, 2009

Feature | Block chanellecarver Have to run now. Wonderful chat as usual. Thanks for faciliatating @Hildy_Gottlieb @NancyIannone and @askdebra. Ciao everyone :) #npcons -2:07 PM Oct 20th, 2009

Feature | Block aranelleconsult @Hildy_Gottlieb - some pro bono isright place, right time, right encounter, good vibes, need. #npcons -2:07 PM Oct 20th, 2009

Feature | Block spurdave @Hildy_Gottlieb Most orgs should not ask for pro bono work. They should budget to buy what they need and demand quality. #npcons -2:07 PM Oct 20th, 2009

Feature | Block worldlyjohn @Hildy_Gottlieb was really curious about pricing for a product for NGOs. MUCH cheaper than convio, but still allows me to eat #NPCons -2:06 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb What do you hold near and dear to your heart? That's how we decide. #npcons -2:06 PM Oct 20th, 2009

Feature | Block chanellecarver @worldlyjohn (product for NPOs) I'm considering it, still forming concept. Would love to hear more when u r ready to share. #npcons -2:06 PM Oct 20th, 2009

Feature | Block MatthewDooley Gotta go, Thanks! Maybe we should try something like this on tinychat.com that lets many join in real time video. Check it out! #npcons -2:06 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb re:pricing approaches per niche. Do u think NPs and CFs view all consultants in one big bucket in terms of how to $ #npcons -2:05 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb One last question: How do you decide what work to do pro bono? #npcons -2:05 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @edelbonis Gotcha - thanks for clarifying. #npcons -2:04 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb also, key goal for consultant to find out what the NP or CF values and build in all directions with that in mind #npcons -2:04 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: Pricing approaches will clearly differ per topic. Pricing for SM strategy vs. board dev are very dif animals! #NPCons -2:04 PM Oct 20th, 2009

Feature | Block askdebra RT @Hildy_Gottlieb: @edelbonis Real question is the extent to which we walk our talk. Do u measure own results against client goals? #npcons -2:03 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb Sorry, I meant our business. More experience we have w NPs and CFs = more value we provide to the next, and next... #npcons -2:03 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Pricing approaches will clearly differ per topic. Pricing for SM strategy vs. board development are very dif animals! #npcons -2:03 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @edelbonis May be true in business, but Community Benefit? Value is different b/c goals / results are different. #NPCons -2:03 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @edelbonis Real question is the extent to which we walk our talk. Do U measure your own results vs client goals? #NPCons -2:01 PM Oct 20th, 2009

Feature | Block edelbonis @chanellecarver up front (mutually agreed) goals avoid scope creep, set expectations and (agreed) hold all accountable #npcons -2:01 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @edelbonis That may be true in business world, but in Community Benefit world? Value is different b/c goals / results are different. #npcons -2:01 PM Oct 20th, 2009

Feature | Block aranelleconsult @worldlyjohn checklist is based around NPO version of business plan sections adapted to bldg org's capacity 2 grow their org & reach #npcons -2:00 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @BonnieKoenig Bye, Bonnie - glad you were here! #npcons -1:59 PM Oct 20th, 2009

Feature | Block chanellecarver @edelbonis (setting goals) Yes. Revisit often and use during regular convo. Makes it easier to hold myself and them accountable. #npcons -1:59 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb Co. success measured in $ but also WOM referrals, staff retention. biz built on happy clients talking to each other #npcons -1:59 PM Oct 20th, 2009

Feature | Block worldlyjohn @NancyIannone I keep client in loop throughout project. Iteration development. Build/show/feedback. Build/show/fb. #NPCons -1:59 PM Oct 20th, 2009

Feature | Block askdebra @edelbonis we meet with client to set goals, meet monthy to measure, etc. That's a big part. Measure what we can. Things take time #npcons -1:59 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @askdebra It's why "value-based" is complex. Is the value the results or "contract labor" i.e. "work I don't have to do"? #npcons -1:59 PM Oct 20th, 2009

Feature | Block worldlyjohn @askdebra Agree but traffic and buzz can be measured. If tech in place can see referrals -> donations (but lots of pieces there) #NPCons -1:57 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: RT @edelbonis: Do U set goals w/client at beginning & revisit at end of project to see if U hit target? #NPCons -1:57 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @edelbonis Real question is the extent to which we walk our talk. Do all of you measure your own results against client goals? #npcons -1:57 PM Oct 20th, 2009

Feature | Block edelbonis @askdebra we get paid for the work as well... but we focus on goals and outcomes (fab site, increased donations, visits, engagement) #npcons -1:56 PM Oct 20th, 2009

Feature | Block Dimitrious @BonnieKoenig Thanks for joining us today #npcons -1:56 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb I am paid for the work. SM is too hard to quantify results, esp. immediately. Others in SM consulting have thoughts? #npcons -1:55 PM Oct 20th, 2009

Feature | Block BonnieKoenig Gotta go as well. Thnx to @@Hildy_Gottlieb @NancyIannone @askdebra for facilitating #NPCons -1:55 PM Oct 20th, 2009

Feature | Block worldlyjohn is anyone here building a product for NGOs? i'm thinking of subscription fee based on size. (freemium model on web). #NPCons -1:54 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb RT @edelbonis: Do you set goals w/client at beginning & revisit at end of project to see if you hit target? (Love the question!) #npcons -1:54 PM Oct 20th, 2009

Feature | Block aranelleconsult @Hildy_Gottlieb Engmts tend to b 4 fixed amt of time/hrs, we mutually agree on delvrbles, we coach thru outcome process, y we get pd #npcons -1:54 PM Oct 20th, 2009

Feature | Block chanellecarver @edelbonis @Hildy_Gottlieb Agree. Depends on niche, resources, # of staff, time, etc. Personally, I like doing some of the work. #npcons -1:54 PM Oct 20th, 2009

Feature | Block edelbonis RT @askdebra: Great idea! RT @aranelleconsult: we have a capacity building checklist tool we use to measure outcomes over time #npcons -1:52 PM Oct 20th, 2009

Feature | Block edelbonis Do you set goals (and reqs) with the client at the beginning and revisit at the end of the project to see if you hit your target(s)? #npcons -1:52 PM Oct 20th, 2009

Feature | Block worldlyjohn @aranelleconsult re: capacity building checklist. Can you explain a bit more? Share? (im new to ngo world.. come from tech) =) #NPCons -1:51 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @aranelleconsult And is that what you base whether or not you get paid? If no results, do you get paid anyway? #NPCons -1:51 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: Are you contracting to provide X deliverables, or is the RESULT the deliverable? RU paid if you fail to achieve? #NPCons -1:50 PM Oct 20th, 2009

Feature | Block askdebra Great idea! RT @aranelleconsult: we have a capacity building checklist tool we use to measure outcomes over time #npcons -1:49 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @aranelleconsult And is that what you base whether or not you get paid? If no results, do you get paid anyway? #npcons -1:48 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb is the result the deliverable or the work? Depends on your niche. Web work - often both, esp if it's SEO work #npcons -1:48 PM Oct 20th, 2009

Feature | Block askdebra RT @Hildy_Gottlieb: Are you contracting to provide X deliverables, or is RESULT the deliverable? Are you paid if u fail to achieve? #npcons -1:47 PM Oct 20th, 2009

Feature | Block askdebra I think the big aha for me was that I stopped offering deliverables in a proposal, offered the 2 kinds of value instead. #npcons -1:47 PM Oct 20th, 2009

Feature | Block aranelleconsult @Hildy_Gottlieb @worldlyjohn @askdebra we have a capacity building checklist tool we use to measure outcomes over time #npcons -1:47 PM Oct 20th, 2009

Feature | Block Dimitrious @NancyIannone The value has to be in the context of the organizations community vision, not quarterly profits #npcons -1:46 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Are you contracting to provide X deliverables, or is the RESULT the deliverable? Are you paid if you fail to achieve? #npcons -1:46 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: To those basing fees on outcomes: Are you contracting to provide outcomes or to "do the work?" #NPCons -1:45 PM Oct 20th, 2009

Feature | Block edelbonis Logic models (many grantmakers want these in apps, esp feds) are all about measurable outcomes. Can be helpful in figuring yours #npcons -1:45 PM Oct 20th, 2009

Feature | Block MatthewDooley When asked for pro bono I list the boards I already serve on! #npcons -1:45 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb To those basing fees on outcomes: Are you contracting to provide outcomes or to "do the work?" #npcons -1:45 PM Oct 20th, 2009

Feature | Block chanellecarver @askdebra @Dimitrious I bought that book a while ago as well. Found it helpful but agree that it might need translating. #npcons -1:45 PM Oct 20th, 2009

Feature | Block MatthewDooley Sometimes hard to outline the DELIVERABLES that will most help the client. Good negotiating and Q&A skills needed to succeed #npcons -1:44 PM Oct 20th, 2009

Feature | Block edelbonis @NancyIannone measurable outcomes - depends on what your goals are. Lots of tools for web metrics... what's your focus? #NPCons -1:44 PM Oct 20th, 2009

Feature | Block askdebra @PamelaGrow you really added value here. thanks! #NPCons -1:43 PM Oct 20th, 2009

Feature | Block NancyIannone @Dimitrious How do you see Alan's thinking being applied in a community benefit setting? #NPCons -1:43 PM Oct 20th, 2009

Feature | Block aranelleconsult @PamelaGrow Ditto here! We're drowning in FREE requests. We take one proj per year or donate a phase - rotating orgs #npcons -1:43 PM Oct 20th, 2009

Feature | Block Dimitrious @askdebra Alan's thinking provided an aha moment as well, but is firmly rooted in the for profit world-needs translating #npcons -1:42 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: RT @worldlyjohn: @askdebra i agree with measurable outcomes, but how are those measured exactly? #NPCons -1:42 PM Oct 20th, 2009

Feature | Block BonnieKoenig @worldlyjohn Measurable outcomes good thing to discuss w/the NGO Learning for you and them and helps build relationship. #NPCons -1:42 PM Oct 20th, 2009

Feature | Block NancyIannone @PamelaGrow Bye Pam! #NPCons -1:41 PM Oct 20th, 2009

Feature | Block edelbonis @askdebra will have to check that out #npcons -1:41 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @PamelaGrow We'll miss you!!! :-( #npcons -1:41 PM Oct 20th, 2009

Feature | Block edelbonis RT @MatthewDooley: Value can be tied to things tangible and not. Could be better structure for board recruit or advice on grant $ #npcons -1:41 PM Oct 20th, 2009

Feature | Block MatthewDooley @Hildy_Gottlieb Yep, sometimes do different things than client thought they wanted - cause they are VALUABLE to them #npcons -1:41 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb RT @worldlyjohn: @askdebra i agree with measurable outcomes, but how are those measured exactly? #npcons -1:41 PM Oct 20th, 2009

Feature | Block PamelaGrow Piffle - I have to go out again for a dinner meeting - can't wait to read the entire transcript - bye! #NPCons -1:41 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb NPs (and their grantors) like measurable outcomes. How many hits on website, fans of FB, attendees at event, etc #npcons -1:40 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: Talking 2 kinds of value. $value for $-related work, and overall value to client for work other than $related. #NPCons -1:40 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @askdebra @edelbonis Alan Weiss is why I keep wondering how it translates to work w/no $$ motive. #npcons -1:40 PM Oct 20th, 2009

Feature | Block PamelaGrow @askdebra Ditto. Also, Dan Kennedy's thoughts on consulting fees. #NPCons -1:40 PM Oct 20th, 2009

Feature | Block worldlyjohn @askdebra i agree with measurable outcomes, but how are those measured exactly? #NPCons -1:39 PM Oct 20th, 2009

Feature | Block NancyIannone @PamelaGrow How are you dealing with those situations where someone has been burned on a previous consulting? #NPCons -1:39 PM Oct 20th, 2009

Feature | Block edelbonis @askdebra that's when you can consult with them and help them learn the tools to measure #npcons -1:39 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb So we are talking 2 kinds of value. $ value for $-related work, and overall value to client for work other than $-related. #npcons -1:39 PM Oct 20th, 2009

Feature | Block PamelaGrow @aranelleconsult LOL - In my case, I am getting asked for a lotta labor for FREE! #NPCons -1:39 PM Oct 20th, 2009

Feature | Block PamelaGrow @askdebra Yes. I need to know if I CAN help & where. #NPCons -1:38 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb @edelbonis I was seriously inspired by book Value-Based Fees by Alan Weiss and tweak his ideas for NPO work #npcons -1:38 PM Oct 20th, 2009

Feature | Block MatthewDooley @Hildy_Gottlieb Value can be tied to things tangible and not. Could be better structure for board recruit or advice on grant $ #npcons -1:38 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @edelbonis @askdebra Ive only seen valuebased $ work in forprofit work or fundrsg, not work w/no profit motive. #NPCons -1:37 PM Oct 20th, 2009

Feature | Block PamelaGrow @chanellecarver Agreed wholeheartedly. Lately am also meeting w/ NPOs who have been burned by consultants #NPCons -1:37 PM Oct 20th, 2009

Feature | Block aranelleconsult We tend to work with smaller orgs - so yes, economy has had an impact. Everyone cautious - seeking ALOT of labor for their $ #npcons -1:37 PM Oct 20th, 2009

Feature | Block askdebra @PamelaGrow oooh - questionnaire? Interesting. When do you ask Qs? Before you offer proposal? #NPCons -1:36 PM Oct 20th, 2009

Feature | Block askdebra @edelbonis exactly how I see value. What measurable outcomes can cons bring. One note: some NPOs just don't know their own info #NPCons -1:36 PM Oct 20th, 2009

Feature | Block edelbonis Well said. RT @chanellecarver: @worldlyjohn Both. I think value should depend on my results, not how much time I spend on assignment #npcons -1:36 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @edelbonis @askdebra Guess I've only seen value-based $ work in for-profit work or fundrsg, but not in work w/no rev/profit motive. #npcons -1:35 PM Oct 20th, 2009

Feature | Block BonnieKoenig @chanellecarver Agreed. And the value/outcomes are not necessarily financial outcomes. #NPCons -1:35 PM Oct 20th, 2009

Feature | Block edelbonis @Hildy_Gottlieb Value based pricing is charging what the perceived value is rather than the actual cost of the product or service #npcons -1:35 PM Oct 20th, 2009

Feature | Block PamelaGrow @askdebra ABSOLUTELY - I have a questionnaire that I'm constantly tweaking, do thorough research of the NPO be4 even talking #NPCons -1:34 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: My understanding of value-based pricing:"If I produce $1m rev, is it worth paying me $10k?" etc. $-for-$ value. #NPCons -1:34 PM Oct 20th, 2009

Feature | Block chanellecarver @worldlyjohn Both. I think value should depend on my results, not how much time I spend on an assigment. #npcons -1:33 PM Oct 20th, 2009

Feature | Block NancyIannone Great discussion going on regarding value based pricing for consultants and the impact of the economy on pricing #NPCons -1:33 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb honestly it's a challenge. But I will ask point blank avg donation, influence of board on it, etc. Try to ask $ Qs #npcons -1:33 PM Oct 20th, 2009

Feature | Block edelbonis Value = measurable outcomes for the org : increased $, more quality fans or followers, engagement, traffic. Metrics can = grant $s #NPCons -1:33 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb My understanding of value-based pricing:"If I produce $1m rev, is it worth paying me $10k?" etc. $-for-$ value. Am I wrong? #npcons -1:33 PM Oct 20th, 2009

Feature | Block aranelleconsult 1 MSO we sub for allows monthly billing. Generally we bill in project phases for Strat Planning, and hourly in long engmt tech work #npcons -1:32 PM Oct 20th, 2009

Feature | Block stephenpeacock RT @aranelleconsult: Listening in on #npcons nonprofit consultant discussion. Pricing & international consulting work being discussed. -1:32 PM Oct 20th, 2009

Feature | Block NancyIannone Hi Elisa - glad you joined us. Jump right on on talking about whether the economy has changed how you charge or the amount #NPCons -1:32 PM Oct 20th, 2009

Feature | Block PamelaGrow Thanks Hildy & Nancy; really wanted to catch this one but have to leave in 10 #NPCons -1:31 PM Oct 20th, 2009

Feature | Block worldlyjohn @chanellecarver why do you refuse to charge by hr? bad for you or not preferred by NPOs? #NPCons -1:31 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @askdebra: Not clear then how to directly translate that to a $$ value. #NPCons -1:30 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @askdebra: Not clear then how to directly translate that to a $$ value. #npcons -1:30 PM Oct 20th, 2009

Feature | Block edelbonis RT @askdebra: Good discussion about Pricing for Nonprofit Consultants, join our live chat now with #NPCons, introduce yourself! -1:30 PM Oct 20th, 2009

Feature | Block NancyIannone @PamelaGrow Hi Pam. Glad you made it #NPCons -1:30 PM Oct 20th, 2009

Feature | Block edelbonis Hi Folks! Elisa Hebert from Embolden - Web development/consulting firm focused on CFs and NPs #npcons -1:29 PM Oct 20th, 2009

Feature | Block NancyIannone @chanellecarver You aren't far behind. Discussion of how you structure pricing and now whether the economy is changing that #NPCons -1:29 PM Oct 20th, 2009

Feature | Block PamelaGrow @chanellecarver TOTALLY agree Chanelle #NPCons -1:29 PM Oct 20th, 2009

Feature | Block MatthewDooley Pricing - Yes, have changed capital campaigns to successive 6-9 mo contracts with evals instead of multi-year ongoing retainer #npcons -1:28 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb One example of value for board training: more board members using/ und socmedia = more evangelists, contacts, etc #npcons -1:28 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Oh good @PamelaGrow is in the house! :-) #npcons -1:28 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb Value is what the org sees as a goal that my services can meet. #npcons -1:27 PM Oct 20th, 2009

Feature | Block chanellecarver @Hildy_Gottlieb @NancyIannone Thanks for the welcome! Not sure what ? we're on, but I refuse to charge by the hour. #npcons -1:27 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: Question: Have you found the economy is changing both HOW you charge & AMT you were charging even 1yr ago? #NPCons -1:26 PM Oct 20th, 2009

Feature | Block PamelaGrow Just got back & will be in & out but wanted to join in if I may ... #NPCons -1:26 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Question: Have you found the economy is changing both HOW you charge & AMT you were charging even 1yr ago? #npcons -1:26 PM Oct 20th, 2009

Feature | Block aranelleconsult Listening in on #npcons nonprofit consultant discussion. Pricing & international consulting work being discussed. -1:25 PM Oct 20th, 2009

Feature | Block askdebra Good discussion about Pricing for Nonprofit Consultants, join our live chat now with #NPCons, introduce yourself! -1:25 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @askdebra What do you base the "value" on in board training work? #NPCons -1:25 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @askdebra What do you base the "value" on in board training work? #npcons -1:24 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @vickibrannock Hello, Vicki! Nice to see you here! #npcons -1:23 PM Oct 20th, 2009

Feature | Block vickibrannock Hi Vicki Brannock from Organizational Architects. I will be in and out. Thxs for hosting Hildy! #npcons -1:22 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb I have for training board and staff about SM, but it's harder sell. They want lots of pkg options #npcons -1:22 PM Oct 20th, 2009

Feature | Block NancyIannone Hi Chanelle. Glad you made it! #NPCons -1:21 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @chanellecarver Hello, Chanelle! Welcome! #npcons -1:21 PM Oct 20th, 2009

Feature | Block chanellecarver Hi! Chanelle Carver here from NY. Mgmt consulting for startups & small community benefit orgs. Checking in periodically while @ work #npcons -1:20 PM Oct 20th, 2009

Feature | Block BonnieKoenig @Hildy_Gottlieb It is a hard ? to answer in 140 chars! Gen the answer is it depends on the eco in diff nations&strength of diff NGOs #NPCons -1:20 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @askdebra Have you done value-based when the topic is governance or planning? How might that work? #NPCons -1:19 PM Oct 20th, 2009

Feature | Block askdebra @BonnieKoenig @MatthewDooley Agreed! Goal is to be the one they go to for the project, not a bid. relationship is KEY #NPCons -1:18 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @askdebra Have you done value-based when the topic is governance or planning? How might that work? #npcons -1:18 PM Oct 20th, 2009

Feature | Block MatthewDooley @askdebra Wherever possible, especially with longer projects. But can be difficult to convince clients who have a "punch list" #npcons -1:17 PM Oct 20th, 2009

Feature | Block BonnieKoenig Goal of my pricing strat is prim relationship bldg. If u build the relationship the $s come-often over time in repeat/sustained biz #NPCons -1:16 PM Oct 20th, 2009

Feature | Block askdebra @MatthewDooley I find retainers challenging as a consultant to manage work flow between projects. Do you prefer them? #npcons -1:15 PM Oct 20th, 2009

Feature | Block MatthewDooley Obvious want $, but asking good Q's tells you where they are and what future might be in the offing. Many clients can be repeaters #npcons -1:15 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @BonnieKoenig I am curious how economy is affecting consulting internationally. I know its a broad question but? #NPCons -1:15 PM Oct 20th, 2009

Feature | Block askdebra @Hildy_Gottlieb It's tough to do sometimes! I ask Qs like: what does more members mean to your org? (if that is an org goal). #npcons -1:14 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @BonnieKoenig I am curious how economy is affecting consulting internationally. I know its a broad question but...? #npcons -1:14 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @askdebra I am very curious about the value-based aspect. Can you elaborate how it works? Perhaps an example? #NPCons -1:13 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @MatthewDooley So is the goal of the pricing strategy $ or relationship or ??? #NPCons -1:13 PM Oct 20th, 2009

Feature | Block MatthewDooley If looks like complex project w/ebbs and flows in activity a retainer is safer. For simple Fundraising project - short flat fee. #npcons -1:13 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @askdebra I am very curious about the value-based aspect. Can you elaborate how it works? Perhaps an example? #npcons -1:12 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @MatthewDooley So is the goal of the pricing strategy $ or relationship or ??? #npcons -1:12 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: @MatthewDooley Can you elaborate? Which rationale for which purposes? #NPCons -1:11 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb @MatthewDooley Can you elaborate? Which rationale for which purposes? #npcons -1:10 PM Oct 20th, 2009

Feature | Block MatthewDooley Accomplishing my goals? Haven't missed too many meals yet! (but maybe this year) #npcons -1:10 PM Oct 20th, 2009

Feature | Block askdebra @MatthewDooley I base it on the value that I can return. I try to ask very specific Qs about the value the project would give them. #npcons -1:10 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Thanks to @AskDebra & @NancyIannone & @Dimitrious for helping facilitate today's chat! #npcons -1:09 PM Oct 20th, 2009

Feature | Block BonnieKoenig Hi everyone - I'm a consultant to NGOs/CBOs on international engagement strategies since '96 #NPCons -1:09 PM Oct 20th, 2009

Feature | Block askdebra Note to everyone - @HildyGottlieb is tweeting from @Hildy_Gottlieb temporarily for the #npcons twitter chat. -1:09 PM Oct 20th, 2009

Feature | Block MatthewDooley For me it's based on the scope of the project and the relationship with the NPO client. The rationale differs. #npcons -1:08 PM Oct 20th, 2009

Feature | Block askdebra RT @Hildy_Gottlieb: Whether you charge by hour/ project / value, what led you to choose your strategy? Is it acomplishng yr goals? #npcons -1:08 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: Whether you charge by hour/ project / value, what led you to choose your strategy? Is it acomplishng ur goals? #NPCons -1:07 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Whether you charge by hour/ project / value, what led you to choose your strategy? And is it acomplishng ur goals? #npcons -1:06 PM Oct 20th, 2009

Feature | Block Dimitrious Hello everyone, I'm Dimitri Petropolis - Vice President of the Community Driven Institute & consultant to Community Benefit Orgs #npcons -1:05 PM Oct 20th, 2009

Feature | Block NancyIannone Hi everyone. I'm Nancy Iannone in Lake Havasu City, AZ consultant to community benefit organizations #NPCons -1:05 PM Oct 20th, 2009

Feature | Block askdebra RT @Hildy_Gottlieb: Today’s topic "Pricing Strategies for Consultants to Cmty Benefit Orgs” Info is here http://is.gd/4swDy #npcons -1:05 PM Oct 20th, 2009

Feature | Block askdebra Hi #npcons Debra Askanase strategic social media consulting to NPOs worldwide with my firm Community Organizer 2.0 Thanks for hosting HIldy! -1:05 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb: The economy has only made this situation more critical. So let’s start with this basic question. #NPCons -1:04 PM Oct 20th, 2009

Feature | Block MatthewDooley Hi Hildy, Matt Dooley here in Pittsburgh (Go Steelers!) consultant to nonprofits. #npcons -1:03 PM Oct 20th, 2009

Feature | Block NancyIannone RT @Hildy_Gottlieb Consulting to Cmty Orgs since ‘93. Consultants come & go, often due to inability to make a consistent living. #NPCons -1:03 PM Oct 20th, 2009

Feature | Block worldlyjohn Hi All! I'm a web developer turn social dev/entrepreneur. Now in NY. working on MyActionMap.org. New to NP consulting #NPCons -1:03 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb The economy has only made this situation more critical. So let’s start with this basic question. #npcons -1:02 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb I’ve been consulting to Cmty Orgs since ‘93. Seen consultants come & go, often due to inability to make a consistent living. #npcons -1:02 PM Oct 20th, 2009

Feature | Block askdebra RT @Hildy_Gottlieb: Welcome to the Twitter chat for consultants to Community Benefit / Nonprofit orgs! #npcons -1:01 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb I'm Hildy Gottlieb with the Community-Driven Institute and author of The Pollyanna Principles #npcons -1:01 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Remember to use #NPCons hashtag for this Consultants Chat (or use TweetChat.com which adds # automatically!) #npcons -1:01 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Please introduce yourself & your specialty as you enter the chat. #npcons -1:00 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Today’s topic "Pricing Strategies for Consultants to Cmty Benefit Orgs” Info is here http://is.gd/4swDy #npcons -1:00 PM Oct 20th, 2009

Feature | Block Hildy_Gottlieb Welcome to the Twitter chat for consultants to Community Benefit / Nonprofit orgs! #npcons -1:00 PM Oct 20th, 2009